Foundever reviews

3.9

78% would recommend to a friend

(19,238 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The only pro is that it's remote work

Cons

My experience at this company was overwhelmingly negative. The managers and trainers created a toxic environment, often discussing why former employees were no longer with the company in front of current staff, which felt unprofessional and uncomfortable. I also felt singled out and bullied over camera usage, as the expectations around cameras were excessively strict. By the end of my first day on the production floor, I already knew the job wasn’t a good fit. Once I began taking calls, it became even more clear how inadequate the training was. I felt completely unprepared and unequipped to handle the work due to how rushed and incomplete the training process was. Overall, the environment and lack of proper support made it a very difficult place to work.

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Foundever Response
4mo
Thank you for taking the time to provide detailed feedback about your experience. We strive to create an environment built on respect, fairness, and clear development pathways, and we offer structured training programs designed to prepare employees thoroughly before production work begins. I encourage you to reach out to People Services so your concerns can be reviewed appropriately and addressed through the proper channels. Jasmin at Foundever
5.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Growth opportunities, nice environment, salary always on time

Cons

Nothing to add. All good

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Foundever Response
9mo
Thank you for sharing your experience and for being part of Foundever®! We’re happy to hear that you value the growth opportunities, supportive environment, and reliability we strive to provide. Your feedback motivates us to continue building a great workplace for our people. Anna from Foundever
5.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

🌟 Reflecting on My Time at Foundever After spending 2.5 years as a **Customer Service Professional** at **Foundever**, I can confidently say it was a truly valuable chapter in my career. The company fostered a positive and collaborative work culture where learning, growth, and teamwork were genuinely encouraged. From day one, I received excellent training and support that helped me strengthen my communication skills, handle challenging customer interactions with confidence, and grow professionally in a fast-paced environment. The leadership team was always supportive, and I appreciated the open-door policy that made it easy to share ideas and concerns. One of the best aspects of working at Foundever was the sense of community. I worked with talented, friendly colleagues who were always willing to help and uplift each other. Together, we focused on delivering outstanding service and creating positive customer experiences every day. I’m thankful for the opportunities, friendships, and lessons I gained during my time at Foundever, and I’m proud to have been part of such a dynamic organization. 🔹 #CustomerService #CareerGrowth #Foundever #ProfessionalDevelopment #Teamwork

Cons

* The fast-paced nature can be challenging at first, but it helped me grow quickly * Shift flexibility may vary depending on the account, so adaptability is key * Metrics-focused environment, which can feel demanding—but it also drives performance and accountability * Opportunities for advancement are available, but may require patience and persistence

Viewing 475 - 477 of 19,238 Reviews

Glassdoor has 24,692 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.