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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,239 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      19K reviews
      1.0
      Dec 25, 2023

      Not recommended

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not applicable as I did not found it as good as my talent

      Cons

      Even after completing metrics they will expect CSAT and KPI after 1 week on job as you have completed a year.

      1.0
      Dec 6, 2023

      From Best to Worst

      Learning and quality manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Was an awesome company I worked with for 10 years (Sykes) - Most of the people, specially in the learning and development team are awesome! - Very Inclusive - Good and fair incentive schemes

      Cons

      - After being acquired by Sitel, most of the awesome senior leaders left the company since the company values shifted drastically - Does not focus on people development and mainly prioritize profits in the expense of making employees miserable - Well deserved promotions have been put on hold for a year so a lot of employees in leadership and even management roles are not being payed fairly for their work

      3.0
      Nov 21, 2023

      It could have been worst

      Quality analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      They try their best to succeed in being a company opened to everyone willing to work for the minimum wage which can be a pro to a lot of people. The work-life balance was a pro for me but because I had weekends and holidays off. Also my schedule was good in comparison with most of our colleagues Being part of the staff can be a pro.

      Cons

      The way they rapidly and without mercy cut you off whenever they are in need of sending people to unemployment. Even if this people have a permanent Contract with the company. The salary is not that good for the amount of work we have to do (850€ base salary). They tend to promote people in their inner circles and recruit people from outside not caring about the talent they have in their own ranks.

      Viewing 505 - 507 of 19,239 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,693 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.