Foundever reviews

3.9

77% would recommend to a friend

(19,185 total reviews)
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Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Aug 28, 2017

Operations Manager

Recommend
CEO approval
Business Outlook

Pros

The people have always been great. There is a lot to learn in the BPO world. You will get that education with Sitel.

Cons

There is new ownership and there is a new direction over the past year. I have seen sites close down that were very successful. Decisions are not making since. The pay is not necessarily at the industry standard.

1.0
Aug 16, 2017

Revolving door

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some great people working in the building

Cons

Almost everything, no living wage , utterly absent management, constant fear of big brother watching you but with no positive input. They regularly fire people in groups. No coaching , promising progression when there is really no hope .

1.0
Jun 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Free Coffee and Hot Chocolate Some Employees were a Pleasure to Work With Flexible Hours Available Overtime Opportunities (When available)

Cons

The Lowest Paid Time Off Rate I ever Received Disorganized Facility Coffee Was Gross Treatment of Employees Led to Low Morale Frequent Inconsistencies led to Massive Turnover Questionable Hiring Practices Ridiculously Low Wages for all the Work required for almost all employees "Bait and Switch" approach post hiring (they did this twice!) Overtime is almost mandatory to bring home subpar check Invasive Security Checks Terrible Attendance Policy Practically glued to your seat Absolutely Condescending Customers Brand New Facility, constantly having issues with hardware and software No HR Department, literally just a computer, phone number, and a fax machine. Feeling of Hopelessness some days due to a lack of floorwalkers, coaches, etc

Viewing 145 - 147 of 19,185 Reviews

Glassdoor has 24,622 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.