Foundever reviews

3.9

77% would recommend to a friend

(19,183 total reviews)
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Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jan 27, 2025

Worst Call Center Job Ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They send equipment, which a lot of companies do now honestly. Paid on time.

Cons

Everything I can think of. This company is absolutely horrible. If you are looking for wfh, look elsewhere unless you get hired onto an account other than Intuit. The training is only 10 days and you will not be prepared because it consists of modules. The trainer is just a moderator in the virtual classroom. I have worked at several call centers and this is by far the worst one. I felt extremely unprepared going into the production and I’m not alone. Most of my co workers feel the same. It’s not worth the headache and neither is the pay, which is pretty low. Absolutely no one responds to questions in the main support channel, they expect you to hit metrics that aren’t realistic with the tools they provide, and even their Tier 2 support is horrible and useless! Run FAR FAR AWAY!!! I should’ve listened to the negative reviews and known better when an interview wasn’t ever required. I will never apply to this company ever again. Idk whose people stay at this place and/or are giving it 5 stars. It’s definitely NOT. 0’s across the board if I could.

1.0
Oct 14, 2024

poor management

Recommend
CEO approval
Business Outlook

Pros

Break room was nice. Colleagues good

Cons

Where to start? Management here are incredibly poor at their job. Certain upper managers seem to have a "staff are disposable" mindset. Constant rotating door of staff. Enough that they have 2 full time trainers, who train a new group every 2nd week each. The Clients aren't happy with the company as with an almost constantly new workforce, many mistakes keep happening. Rather than making an effort to keep current staff, they pander to new staff until they are out of training. The stark contrast between training and "going live" is incredible. Many people quit fairly quickly once they realise how difficult it is to keep up with KPIs and expectations.

1.0
Oct 4, 2024
Recommend
CEO approval
Business Outlook

Pros

work from home and nothing more

Cons

I worked at foundever for one year and my experience was disappointing. The management often failed to support employees, leading to a toxic work environment. Communication was poor, The treat agent like slave and over use us,They do not care about our mental health and pay you just $15. They are selfish and mean. we cannot even use rest room peacefully.And stop lying against agent because you want to fire them or reduce number of people to work. God will definitely judge this foundever, and also they lie when you are hired and tell you something different from the main task.The have terrible team lead who pretend to care about .

Viewing 160 - 162 of 19,183 Reviews

Glassdoor has 24,620 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.