They rush you through training. Their computers malfunction just like any other device, causing you not to hear or your microphone not to work, so in my case a supervisor clocked me out, because he could not hear me during this training, I felt that me being a straight black man, I was harassed because of who I was, but then as I attempt to contact HR Department who you can NEVER get in contact with by phone, only email, and they chose whether they will reply or not, my issue they chose not to respond to my emails, for 48 hours and when I got a response I was told I was terminated because I did not answer MY cellphone for her when she called me yet they should be terminated for not answering my emails pertaining to this harassment/discrimination issue. They still have yet to answer my calls also If you love a customer service job where they are making you read a script word for word treated like a ROBOT-SLAVE not being able to speak freely in a professional laid back environment then this is your job, but if you know that you discuss accounts combining a mixture of their script with your own appeal then this is not the job for your cause you read only what they say and nothing else, cant discuss weather cant discuss sports only the script....They are programming people to be slave-robots and they have a lot of credit unions and companies that appeal to this nonsense...but I'm not the one allow someone to program my thinking cause that's what they are doing...and if they owe you hours they will NOT give them to you, they will try to hustle you out your own money, its sad but true.....Even contacted the CEO on Twitter he got nothing to say....Stop Making these Companies Richer than They Should Be...most of them don't deserve your Energy
