Foundever reviews

3.9

78% would recommend to a friend

(19,217 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Mar 19, 2015
Recommend
CEO approval
Business Outlook

Pros

A monkey in business casual could be hired

Cons

Four weeks of classroom training that in no way prepares you for the production floor. Mandatory overtime because of the high turnover rate. More emphasis on call handling time and after call times than helping the customer. Focus on client billed minutes (Sitel getting paid) I have worked at call centers for the last 20 years and this place is by far the worst. Get hired for the paid training and keep looking for a real job while you are there!

4.0
Mar 15, 2015
Recommend
CEO approval
Business Outlook

Pros

No commute, all equipment provided at no additional charge, various campaigns t choose from, promotional opportunities fairly quick. It's a great way to avoid the loud chaotic environment of a call center atmosphere. The company offers great benefits and promotes from within.

Cons

Starting pay should be no less than $11.00. $9.00 hardly supports a family. Training should be longer and include more information that will allow employee to be more equipped when they get into production. Operation, Coaches, and Trainers can be unprofessional in their interaction with employees. Human resources fails to act on behalf of the employee.

Viewing 18748 - 18750 of 19,217 Reviews

Glassdoor has 24,660 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.