Foundever reviews

3.9

77% would recommend to a friend

(19,180 total reviews)
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Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jun 4, 2013
Recommend
CEO approval
Business Outlook

Pros

- High salary - Friends / co-workers - Near Banchetto Overnight Street Food Fiesta

Cons

- Upper management did not know what they were doing with the new account we were handling - HP, it was so chaotic and disorganized - Toxic because of the lack of skill of upper management and the support (workforce, training, etc) - Obviously did not know what they were doing with the new account - Pioneer II site was along Edsa, very dirty once you exit the office doors - Upper management just accepted client's demands and then would think of how to accomplish it along the way, which led to HIGH employee dissatisfaction - Encountered many sexual harassment cases from upper management (the Site Director himself was involved) - Sleeping quarters at Pioneer I was like a janitor's closet turned sleeping quarter, literally so small and the beds were old, torn and smelly - Recruiting kept on accepting agents that were "thrown out" of other companies without conducting a proper background check just so they could meet the account's "agent head quota", because of this, we got a lot of BAD agents - Schedules of agents / team leaders were not thought out well, I would have agents with schedules spread out across a 16-20 hour shift

1.0
May 29, 2013

mindless boring really awful work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

health insurance... not good health insurance, work in your pj's from home

Cons

The work is awful. they do not care at all about their employees

3.0
May 29, 2013
Recommend
CEO approval
Business Outlook

Pros

The employees are nice. There is open communication and sharing of ideas. It is very easy to seek a second opinion or find help.

Cons

The company's compensation system could be much better. The company does not do much to retain talent and experience.

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Foundever Response
7y
Thanks for taking the time to leave a review with us. We all work together as one team to help encourage and support each other’s goals here at Sitel Exeter. Our Team Managers hold weekly one to one’s with their teams to discuss things such as progression and development, whether this is personal or professional, finding out about existing talents and experience to find out how we can build on that.
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