Foundever reviews

3.9

77% would recommend to a friend

(19,180 total reviews)
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Laurent Uberti

83% approve of CEO

70% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Mar 6, 2013
Recommend
CEO approval
Business Outlook

Pros

It seems very easy to get a job at Sitel, so it's handy for those in desperate need of work. Some good people in there, though if they've been there much over a month expect them to be in a state that puts you in mind of One Flew Over the Cuckoo's Nest.

Cons

The work is totally dispiriting and uninspiring, and despite their long-winded training you won't have a clue what you're doing because they don't know either. As best I could make out, the idea is to help provide an impenetrable edifice of red tape and incompetence with the general aim of keeping warranty payouts to a bare minimum. The location I worked at required staff to log-in to and out of around 3 different systems almost simultaneously, including the phone, every time you arrive at or leave your desk. Get it wrong, lose pay. So you work hard to get it right, thus wasting precious minutes of your brutally short and infrequent breaks. Every expense is spared. Want a coffee? Buy the swill from the machine. Want to eat? Buy junk food from the machine. Want to enjoy a game of pool in the exciting games room? That'll cost you too. Predictably, everyone hates their jobs, especially the managers, and so morale is almost comedically low. The word "almost" is important here. Expect to deal with snide, mean spirited supervisors who revel in their power treat you with no respect whatsoever.

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Foundever Response
7y
Thank you for taking the time to get in touch with us and leave a review. We do appreciate receiving all feedback, as we can use this to make positive changes for all of our employees. Since your time with us we have made lots of changes across the Exeter site, including free pool!
2.0
Feb 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Ambiance, Very friendly colleagues, nice place to work, Very good as a whole.

Cons

Food sucks,Pay scale and hike is like the bread scrums. Suitable for Freshers.

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