Foundever reviews

3.9

77% would recommend to a friend

(19,194 total reviews)
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Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Apr 16, 2020
Recommend
CEO approval
Business Outlook

Pros

You will never be fired, only if ramp down

Cons

- If you complain about anything you will never grow in your project - Management, upper management and company directors are clueless and it shows in the complete lack of organization - Keep expecting for workers to do triple or quadruple what they were hired to do with no additional benefit

1.0
Feb 27, 2020

If you feel like going back to school join Sitel today

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

none, there's nothing good about this place.

Cons

poor managment, "peoples first" motto when they don't even accomodate basic needs for people on special diets (no gluten free food available, no vegan meals available), AC always extremely hot or extremely cold, dirty flooors, unclean bathrooms, rude colleagues and overall highschool vibe and feel all across the floors.

1.0
Feb 13, 2020
Recommend
CEO approval
Business Outlook

Pros

My coworkers are nice, the client I work with is phenomenal

Cons

Phenomenally incompetent management. Management and HR are terrible human beingd and always against the employees (unless their nose is a certain colour). Agents will get fired for being sick, no opportunity to advance for valuable employees, disrespectful environment. One the anniversary of my dad's death, I was brought into a room and told my lack of leadership was disappointing. No advancement cause you need training, no training cause you're too important... But apply next time. IT department has failed to complete even the most basic ticket.

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Foundever Response
6y
Thanks for sharing your Sitel experience with us. We're glad to hear you had solid relationships with your coworkers and you enjoyed working for our client. As a Global Company, we understand the the associate experience is our customer experience, promoting a healthy work environment is our main priority. We have an open door policy, if you know of any activities that may conflict with Sitel's ethical standards, or if you are experiencing unusual situations in the workplace, report these issues through our confidential Sitel Ethics Hotline via phone or web (ethics.point) Peter
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Glassdoor has 24,631 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.