Foundever reviews

The micromanagement at this company is overwhelming and counterproductive. It's important to be cautious, as the work environment can feel unsupportive and at times, questionable. My advice would be to gain the experience you can and explore opportunities with a more reputable and employee-focused organization. The training provided is subpar, with an expectation to learn primarily during live production, which can be stressful and inefficient. Additionally, the workload includes back-to-back calls with little room for error, and the disciplinary system feels overly strict, with instances of exaggerated or fabricated issues being documented.

Extremely underpaid, working as a bilingual customer service agent for Foundever is so much more than servicing customers, they will have you doing sales and translating for many different departments within and your performance points will be affected if you don't offer those "sales", in our offer letter this was not stated. You are constantly micromanaged and the training they provide for the Spanish team is mediocre at best; all the training content is in English. Every single person in my group is looking for a job elsewhere, me included. The morale is low, there is no room for advancement.