Foundever reviews

3.9

78% would recommend to a friend

(19,209 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jan 10, 2024

Not worth it

Recommend
CEO approval
Business Outlook

Pros

- Some of the people you get to work with are amazing and you can make some pretty good friends

Cons

- incompetent employees being kept while employees that performed well are let go - Wages are not "Competitive" like they post, they will underpay you and their wages are not aligned with the average wages of the roles they hire for - They claim to be a "Global Company" But only focus on certain regions to grow that cost's the least for them and doesn't make an effort to grow all of their regions or allow their employees to support inter regionally. After launching communications about being "one team globally" - The benefits are horrible (Dental, Vision, Health, Retirement) I've attempted to sign up for the retirement benefits but the benefits team is no help what so ever

1.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

- Remote working opportunities - Fixed hours of work - Generally an easy job once you've mastered the systems and the scripts

Cons

- Long working hours. Often times more than 3 hours between breaks. Wellbeing not prioritised. - Management focussed on targets only - many management members are not sympathetic to employee needs. Treated like machines. - Unclear working practices - different managers saying different things - Shifts are often not laid out well (e.g. a late shift finishing at 9pm and then an early shift the next day at 8am). Also sometimes you have to go days in a row without a break. - Weekends are not given. Bank holidays are also working days.

2.0
Dec 21, 2023
Recommend
CEO approval
Business Outlook

Pros

You can work from home

Cons

They can and will cut your schedule short. They can tell you to log off after three hours, so you will only be paid for the three hours. Training is painfully inadequate. You won't be able to job shadow an experienced agent

Viewing 280 - 282 of 19,209 Reviews

Glassdoor has 24,652 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.