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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.7 stars).

      Reviews by job title

      1K reviews
      2.0
      Jul 28, 2017

      Frustrating: Such a Good company that can't get Over the Hump

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food, great wellness programs, social events, great middle management,. Company invests a fortune in having the best systems and outside training, and travel budget. Easy to prospect since company's can't ignore their profile. Your managers care about you if you put in effort. There are a couple of easy wins/ one call closes every quarter. The company's concept of helping people find jobs they love is an easy one to promote every day. At the end of the day, the idea is a heck of a great one that changed the game and made millions of people happy in their career.

      Cons

      Pay and product! Pay: We gave what you said would work a try and even though personally I've been very successful, but I still see a lot of my peer's dejected and out. This "bonus" system is unfair and a way for the company to with hold money until the end of the year. Add to the fact that you can hit your annual number and still not make our lower than average OTE, not good. Majority of people still can't hit quota, unless we rob peter (next months pipeline) to pay paul, (whatever the gap is) and hurt pipeline. You can make good money here in the higher tiers ( but still be underpaid compared to other ENT roles), however, it will take a lot of time to get there even if you're good In the SMB teir since we a lot out of your control., and the org growing every year doesn't have numbers to a science. Company always listens and addresses items,, unless the focus groups aren't saying anything, a lot still needs to be fixed. Product: we've relied so much on our content we haven't done anything impactful. People are tired of posting jobs and hoping they get a good applicant, we should be doing more like our competition.

      avatar
      Glassdoor Response
      8y
      I appreciate the way you’ve outlined what’s working for you and what isn’t. The honest truth is that we rolled out a new comp plan and quotas earlier this year to make sure everyone is being paid in a competitive range--and that will continue to be a work in progress. Feedback like yours is helpful as we evaluate what will work better.
      2.0
      Jul 24, 2017

      Not what it's hyped up to be

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people Some free snacks/drinks lunch 3x week via Seamless

      Cons

      When I first started at Glassdoor, they sold the dream, and I will admit it was fun at first. Comp has changed significantly as we all know we are underpaid (according to our own tool) and no one is happy anymore. Our comp plan was supposedly changed for the better, but everyone is making less now on this current plan and people are starting to look elsewhere- like competitors where pay is much higher. For the type of industry we are in and what we preach to the companies we work with, the company culture is no where near where it should be. The offices are super cliquey and both offices are boring (if you're looking for a fun modern-day office vibe, look elsewhere.) Chicago is moving to a new one, however it's in a horrible location (nothing nearby) and not so great area. We also have no work from home freedom, which most in this type of role would have. Asking managers for a day off or work from home day is stressful and never seems to be accommodating, but when a manger needs a day off or to work from home- no questions asked.

      avatar
      Glassdoor Response
      8y
      Thanks for sharing your feedback, I’m sorry to hear your frustrations and I hope you know that we are listening, and we hear you. The new Chicago office will be a chance for us to hit refresh and make sure everyone has what they need to be successful both in and outside the office. Some sales roles offer work from home privileges and others don't, it's a decision we've made as a leadership team based on our experiences. I aspire to have our team feel that they’re paid fairly and supported by their managers. If you’d ever like to chat about these concerns, I’d welcome the conversation.
      5.0
      Jul 21, 2017

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have really enjoyed my time working at Glassdoor. I am surrounded by smart, kind people and it is a pleasure to work with them everyday. Great benefits. Lots of fun activities for employees outside of work. Wonderful lunches and great office space.

      Cons

      Changes made by management can be very quick and inconsistent.

      avatar
      Glassdoor Response
      8y
      Thank you for writing a review! We’re glad you’re part of this team.
      Viewing 739 - 741 of 1,112 Reviews
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      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.