HSBC Associate Client Manager reviews

3.6

69% would recommend to a friend

(609 total reviews)
avatar

Georges Elhedery

67% approve of CEO

64% positive business outlook

Associate Client Manager employees have rated HSBC with 3.6 out of 5 stars, based on 609 company reviews on Glassdoor. This indicates that most Associate Client Manager professionals have a good working experience there. HSBC is rated in line with the average (within 1 standard deviation) by Associate Client Manager professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

609 reviews
1.0
Jul 8, 2011
Recommend
CEO approval
Business Outlook

Pros

They pay well and benefits are great. You are given a ton of time off that you earn as you go, but can take it after 90 days. There is overtime offered and a ton of people that can switch shifts if needed. There is a career progression in place (although it is broken)

Cons

People are always getting fired. I quit because they were fast tracking new hires for promotions before the experienced workers. They keep changing your productivity goals to make it harder and harder to stay afloat. They tell you that you need to be trained on every product to move up, but it only makes it harder to make sales goals (which you can be fired for if you miss one of 4 or so stats three months in a row), then they promote others that have only been trained on a couple of products. Their systems are backwards and confusing to explain to customers.

1.0
Jul 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Time off/vacation - They will work with you if they can and plenty of paid time off, even in your first year, Benefits - Way better than any other employer I've had. Pay - They pa y well for entry-level, although they find ways to pay out less and less each year in bonuses. Plenty of overtime available

Cons

They find reasons to fire people. I was a top sales associate and they fired me for doing the same thing others were doing without warning and two days from a promotion. I was supposed to have been promoted within a year, but they kept changing the requirements and new associates were being hired into those positions before I could meet those new requirements. You see people get walked out every week for one reason or another. Communication is horrible between management, branches and the call center. They keep outsourcing more and more overseas to India and the Phillipines and lay off entire departments constantly (ie Card Security, E-Mail teams, mortgage). While the benefits and pay are great, the call center environment is stressful and employees are not treated well.

3.0
Jun 6, 2011
Recommend
CEO approval
Business Outlook

Pros

The best reason would be the vacation time you are required to take 2 consecutive weeks off per year and you may carry over some paid days year to year.

Cons

HSBC has many positions but they seem to like to hire from outside the company rather than promote from within. Most of the management seem to be out of touch with what they are supposed to be doing it kinda seems like no one knows what there job titles entails. Working for this company is a very stressful and chaotic place to work there is little communication of new policies until after the fact and they are changing all the time.

Viewing 598 - 600 of 609 Reviews

Glassdoor has 36,730 HSBC reviews submitted anonymously by HSBC employees. Read employee reviews and ratings on Glassdoor to decide if HSBC is right for you.