Mixed: Excellent products, lack of customer focus, awful system of commissions and bonuses!!!
Pros
* Excellent products, great systems, complete solutions to specific engineering problems. * The products are easy to use and very straightforward; you could say that they are fool proof; all power tools make a "click" when used correctly. * Excellent school for construction sales, top technical training, great opportunity to learn.
Cons
* Too many changes in medium and upper management in short periods of time. I had 6 different bosses in 5 years, all of them left the company. During that time I also had 2 different Directors (not in the company anymore); the HR Director and most of the HR department also left ... * HR Department offers you a better position for the same salary and promises to give you a raise after 1 or 2 years.... but the raise NEVER arrives! * The company is so focused on getting new customers that they do not pay proper attention to regular, recurrent customers. As a result, they gain one client but lose two or three. * Commission scheme for salespeople is unfair. They split the sale with salespeople & BDs that did not have any intervention on the sale, the specification, or even the collection process.... just because the address of the client is in their territory (but the sale was made on-site in a project located in a different state). By the way, Business Developers do not get commissions on sales, so by splitting the sale, Hilti saves 50% of the commission (no employee gets this money)!
