Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 108 reviews)); "Great people and product that is conducive to Hilton standards." ((in 94 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 67 reviews)); "Great coworkers to work with" ((in 54 reviews)); "Flexible scheduling is available" ((in 20 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 184 reviews)); "Pay is low and no direction" ((in 125 reviews)); "Long hours and sometimes stressful" ((in 52 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 36 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 19 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,988 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,988 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Mar 29, 2025

Not great

Server

Recommend

CEO approval

Business Outlook

Pros

Other staff and great hours

Cons

Cleaned most of the time

5.0

Mar 27, 2025

Front desk

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Nice meeting guests and getting to know them. Staff and management are friendly

Cons

Shifts are 8 hours long, which is kinda long for a part time job

4.0

Mar 26, 2025

Its not for everyone, but not a bad gig

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Pays better than normal shifts and there is some time to do additional course work if studying.

Cons

It is hard on the body.

Viewing 307 - 309 of 1,988 Reviews

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Not great

Front desk

Its not for everyone, but not a bad gig

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