Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 111 reviews)); "Great people and product that is conducive to Hilton standards." ((in 95 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 65 reviews)); "Great coworkers to work with" ((in 57 reviews)); "Great environment and relationships with staff" ((in 19 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 180 reviews)); "Pay is low and no direction" ((in 121 reviews)); "Long hours and sometimes stressful" ((in 48 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 33 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 20 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,987 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,987 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Jan 18, 2024

HGI

Gsa - guest service agent

Recommend

CEO approval

Business Outlook

Pros

Request days off pretty flexible.

Cons

No vacation until 1 year after employment.

1.0

Jan 15, 2024

Terrible management. No accountability

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

There are no pros at this place of employment

Cons

Dreadful experience at working at this hotel. Was forced at the door by management and HR for speaking my mind and telling them that they did not hold other employees accountable for treating other employees like garbage. Was told I was a hothead and couldn't keep my cool, but there are numerous other people who worked at the hotel who would lose their cool all the time (including the maintenance manger). I guess full-time employees get a pass to make mistakes vs part-time employees

5.0

Jan 14, 2024

Fabulous place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good team and supportive management

Cons

I think they need to up the pay a little bit more.

Viewing 337 - 339 of 1,987 Reviews

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