Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 108 reviews)); "Great people and product that is conducive to Hilton standards." ((in 94 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 67 reviews)); "Great coworkers to work with" ((in 54 reviews)); "Flexible scheduling is available" ((in 20 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 184 reviews)); "Pay is low and no direction" ((in 125 reviews)); "Long hours and sometimes stressful" ((in 52 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 36 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 19 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,988 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,988 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Oct 3, 2023

okay place

Supervisor

Recommend

CEO approval

Business Outlook

Pros

staff, parking, security, decor, transportation

Cons

mold, housekeeping does not clean well

3.0

Sep 30, 2023

Understaffed, Overworked

Bartender

Recommend

CEO approval

Business Outlook

Pros

Senior management all fantastic people, owned their mistakes. Travel Policy fantastic Pay not horrendous once service charged added on.

Cons

Not enough base-level staff. Led to all being overworked and a hostile culture since prevented success. Refusal by GM to sanction hiring of more staff. Made the issue chronic and led to the eventual removal of £400 odd from monthly paycheck as service charge was taken away as standards, that were clearly a direct consequence of inadequate staffing levels, were "inadequate."

2.0

Sep 29, 2023

Forced overtime lack of respect

Front desk night auditor

Recommend

CEO approval

Business Outlook

Pros

The job is easy nice and quiet

Cons

Extremely understaffed Forced overtime Management is chronically late Many of the employees don’t speak English Micro manage everything

Viewing 382 - 384 of 1,988 Reviews

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