Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

69% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Server (49) , Night Auditor (48) , Guest Service Agent (43) , Server/Bartender (40) , Bartender (39) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 110 reviews)); "Great people and product that is conducive to Hilton standards." ((in 97 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 67 reviews)); "Great coworkers to work with" ((in 58 reviews)); "Flexible scheduling is available" ((in 23 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 181 reviews)); "Low pay and old equipment" ((in 126 reviews)); "Long hours and sometimes stressful" ((in 49 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 31 reviews)); "No training" ((in 22 reviews))

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

69% would recommend to a friend

(1,980 total reviews)

Christopher Nassetta

82% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Feb 26, 2025

Terrible Management

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

Interacting with guests, solving their problems, and the appreciation they show when they have a memorable stay.

Cons

Lazy, petty, rude coworkers. Extremely boring most of the time. Terrible guest service by most of the employees and management. Poor training, does not adhere to Hilton Standards, poor conflict resolution, shady business practices and retaliatory environment. I believe Hilton itself is a great corporation to work for, however, this specific location falls short on every level.

1.0

Jan 6, 2025

Don't work for them

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

It's in a busy area

Cons

They steal your tips while they strip your rooms and no way to prove they do but how can you clean 27 rooms and not get 1$

2.0

Feb 20, 2024

unethical employer

Banquet server

Recommend

CEO approval

Business Outlook

Pros

very chill, minimal management and cooks don't care if you take food

Cons

managers are unethical and unproffesional.

Viewing 43 - 45 of 1,980 Reviews

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Terrible Management

Don't work for them

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