Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

69% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Server (49) , Night Auditor (48) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (39) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"Great people and product that is conducive to Hilton standards." ((in 98 reviews)); "Really good benefit and discounts" ((in 98 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 66 reviews)); "Great coworkers to work with" ((in 57 reviews)); "Flexible scheduling is available" ((in 21 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 175 reviews)); "Low pay and old equipment" ((in 125 reviews)); "Long hours and sometimes stressful" ((in 48 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 37 reviews)); "No training" ((in 23 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

Hilton Garden Inn reviews

3.6

69% would recommend to a friend

(1,982 total reviews)

Christopher Nassetta

82% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,982 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Sep 18, 2017

Assistant Guest Service Manager

Assistant guest services manager

Recommend

CEO approval

Business Outlook

Pros

Excellent environment to work at. Everyone treats each other like family and covers each other when needed. Frequent guests who return remember you and make you value your job even more. I worked with this company for 2 years and I valued every minute of it. The pay is decent but it is the team effort that really makes this job worth it.

Cons

Hospitality is not an easy branch of employment, it will require patience and an open mindedness in order to get each task done. Each branch has its unique bonuses but it would be great if there are department specific bonuses.

5.0

Jun 22, 2017

I love Hilton

Night manager

Recommend

CEO approval

Business Outlook

Pros

The hospitality industry always keeps you on your toes. Day to day work may be the same but the guests are truly what makes the job amazing. I have worked with Hilton brands since 2009 and would not work for any other brand. Hilton is innovative, exciting, and always finding ways to improve the guest experience. Helping make our job, more rewarding.

Cons

Honestly, the only downside is you can always count on working holidays or weekends. Because we are a 24/7 operation, you are bound to work these days that a lot of people would rather not. However, again the guests make everything worthwhile. Would I change my schedule, no way. Would I change my career path for the reason, no!

4.0

May 11, 2017

Guest Service Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The opportunity to earn certifications within the Hilton company is readily available. Because hotels are always open, there is opportunity to work hours around school schedules and get overtime.

Cons

The hours are tough - hotels are 24 hours a day/365 days a year, so the potential to have to work on holidays and weekends is high.

Viewing 88 - 90 of 1,982 Reviews

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