Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

69% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Server (49) , Night Auditor (48) , Guest Service Agent (43) , Server/Bartender (40) , Bartender (39) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"Really good benefit and discounts" ((in 96 reviews)); "Great people and product that is conducive to Hilton standards." ((in 93 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 66 reviews)); "Great coworkers to work with" ((in 56 reviews)); "Flexible scheduling is available" ((in 22 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 171 reviews)); "Low pay and old equipment" ((in 125 reviews)); "Long hours and sometimes stressful" ((in 48 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 31 reviews)); "No training" ((in 25 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

69% would recommend to a friend

(1,981 total reviews)

Christopher Nassetta

82% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,981 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 25, 2025

change owners

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

not much after company owners been changes

Cons

short staff and a lot of work

3.0

Apr 23, 2025

Reasonable Rates but Poorly Organised

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Honestly, management isn’t that bad on-site, they’re very fair and understanding. As far as employee treatment goes, they’re generally above average.

Cons

There’s a lack of definitive policies in place for several situations- communication between departments is almost non-existent, and management doesn’t seem too concerned about it, despite knowing that it’s an issue.

2.0

Apr 21, 2025

Front Desk Team

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Great benefits, training, and excellent staff

Cons

Predatory and discriminatory management practices, liars

Viewing 106 - 108 of 1,981 Reviews

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change owners

Reasonable Rates but Poorly Organised

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