Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

69% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Server (49) , Night Auditor (48) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (39) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"Great people and product that is conducive to Hilton standards." ((in 98 reviews)); "Really good benefit and discounts" ((in 98 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 66 reviews)); "Great coworkers to work with" ((in 57 reviews)); "Flexible scheduling is available" ((in 21 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 175 reviews)); "Low pay and old equipment" ((in 125 reviews)); "Long hours and sometimes stressful" ((in 48 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 37 reviews)); "No training" ((in 23 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

69% would recommend to a friend

(1,982 total reviews)

Christopher Nassetta

82% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Mar 24, 2025

Great Environment

Night auditor/front desk agent

Recommend

CEO approval

Business Outlook

Pros

Helps me learn how to deal with people, anything can happen

Cons

None, I don’t have any problems.

4.0

Mar 10, 2025

Great Culture

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Discounted rates on rooms across the states

Cons

No insurance Benefits. No 401k

2.0

Mar 10, 2025

Worst workplace I've ever worked in

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Great employee discount on rooms

Cons

Hostile and toxic work environment Everything is always broken Constant issues with rooms that never get fixed Don't get paid for it if we end up staying over Selective progression and promotions I rarely get recognition for working hard Pay is awful for what we put up with Terrible induction

Viewing 127 - 129 of 1,982 Reviews

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