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Hilton Garden Inn

Part of Hilton

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Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,982 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 8, 2015
Recommend
CEO approval
Business Outlook

Pros

There aren't many pros to working here. Most of the coworkers are awesome, there are a few that are not. Its a basic paycheck which is better than nothing, if you can tolerate all the other BS that goes along with it. The employee discounts are nice too.

Cons

Pay rate management Lack of work life balance Certain management decides what rules they want to follow and when they want to follow them Other employees steal tips from rooms Too much favoritism Pay rate does not coincide with ability to do job well. They work around the insurance laws by hiring people in for part time (this is something you have to figure out on your own, they wont tell you that you are only part time) I started around April and didn't have less than 32 hours a week until the end of December. Almost the entire Summer I worked more than 80 hours in a 2 week period, and still was not "bumped up" to full time. Part time gets no insurance but from what I've been told it is probably better that way because full time people can't even afford the insurance offered. No set schedule- you can be called in or called off any given day. Schedule for the week comes out the day before it starts. You are expected to somehow schedule your life around the hotel, which is not only unrealistic but impossible if you work in the housekeeping department.

4.0
Feb 27, 2015
Recommend
CEO approval
Business Outlook

Pros

I am able to make my own schedule which is very beneficial for myself and my lifestyle. They are very flexible with days off, time worked and sometimes just needing that extra day to recharge.

Cons

At times short staffed which means working in other areas including my own. For instance there is no banquet caption and at times have to set up and break down banquets.

3.0
Jan 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Generally co-workers were upbeat and positive. Probably as a whole, genuinely the sincerest and friendliest co workers and environment I have ever worked in. varied schedule, I loved working independently and part of a team. Probably one of the most enjoyable positions I have ever had.

Cons

Promised a raise that never came. Upon initial hiring, I worked 40 hours per week and was told I was full time. Thanksgiving arrived and I had worked 6 months, I didn't receive holiday pay. When I asked why, management informed me that I was only a part time employee although I had worked 36 plus hours for 6 months. Finally, after several management meetings, management considered me full time. However, they only considered 3 of 6 months full time. By doing this they didn't have to pay holiday pay for Thanksgiving, Christmas and new years even though I had been working full time hours for over 6 months and morally deserved it. Also by doing this yearly I would have had to wait for a paid vacation until fall instead of spring when it was supposed to occur. Lastly, I gave two weeks notice but had to leave after one week due to my father's ill health and left numerous messages with my manager who failed to return my calls and implied that because I left early due to my father's sudden illness, he wouldn't give me a recommendation letter. I never missed a day, I never was late and if he needed me to work security or in housekeeping I was always willing, although my job was maintenance engineer.

Viewing 136 - 138 of 1,982 Reviews

Glassdoor has 2,140 Hilton Garden Inn reviews submitted anonymously by Hilton Garden Inn employees. Read employee reviews and ratings on Glassdoor to decide if Hilton Garden Inn is right for you.