employer cover photo
employer logo
employer logo

Hilton Garden Inn

Part of Hilton

Is this your company?

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,983 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
5.0
May 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Was only there for about 5 months before moving out of state but the atmosphere was always pleasant and a fun time. Like anywhere else, it all depends on the people that work with you. The GM when I started I never saw on my 3 day a week schedule (had a full time job so worked Friday evenings, Saturday evening and Sunday morning. New manager came in about a month later and he was more visible and interacting with employees as opposed to staying in the back office all day. He encouraged growth with the company and was more than eager to offer recommendations and to discuss how he had progressed. Definitely a nice job for a part time position to earn some extra money.

Cons

Evenings and nights tend to be less staffed to help with busy periods. Tried to have two desk agents at night through 11 but wasn't always the case so would be one person fielding front desk and running housekeeping requests (most guests were fairly understanding--always have those few people who are never happy with anything you can do). Pay does start out a little above minimum wage without any hotel experience but did get about a 50 cent raise after about 2-3 months.

3.0
Apr 23, 2014

Great experience

Recommend
CEO approval
Business Outlook

Pros

For a new cook this was great experience, in that you were the only cook so you worked on you speed and accuracy of the ticket without a lot of distractions of other cooks getting in the way.

Cons

The management expected one person to wash all of the dishes of dishes used that day and clean the in tire kitchen in an hour.

3.0
Mar 30, 2014
Recommend
CEO approval
Business Outlook

Pros

It was really nice that employees were able to get free food for dinner or lunch. Environment is friendly with supportive management staff. Banquet events give great opportunities to learn about different companies cultures and employees working there.

Cons

Customers are sometimes very demanding so if you do not have great customer service skills, it may not be the right choice for you. Scheduling is sometimes very random, you might have to work early or late hours on holidays or weekends

Viewing 160 - 162 of 1,983 Reviews

Glassdoor has 2,141 Hilton Garden Inn reviews submitted anonymously by Hilton Garden Inn employees. Read employee reviews and ratings on Glassdoor to decide if Hilton Garden Inn is right for you.