Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 103 reviews)); "Great people and product that is conducive to Hilton standards." ((in 97 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 64 reviews)); "Great coworkers to work with" ((in 49 reviews)); "Flexible scheduling is available" ((in 22 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 178 reviews)); "Low pay and old equipment" ((in 120 reviews)); "Long hours and sometimes stressful" ((in 49 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 34 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 20 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,986 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

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Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Feb 13, 2026

Easy

Event coordinator

Recommend

CEO approval

Business Outlook

Pros

Easy Work from office Free breakfast

Cons

Micromanagement, Lots of turnover, slow computer systems like from the 1900s

3.0

Feb 10, 2026

Very good

Front office

Recommend

CEO approval

Business Outlook

Pros

nice treatment and job opportunity

Cons

stress not comforting bad structure

4.0

Feb 9, 2026

Overall good

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Hilton travel benefits Laid back team Flexible schedules

Cons

Paid minimum wage, but you had the opportunity to bonus or get tips

Viewing 202 - 204 of 1,986 Reviews

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