Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 110 reviews)); "Great people and product that is conducive to Hilton standards." ((in 95 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 65 reviews)); "Great coworkers to work with" ((in 52 reviews)); "Flexible scheduling is available" ((in 22 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 177 reviews)); "Low pay and old equipment" ((in 122 reviews)); "Long hours and sometimes stressful" ((in 53 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 35 reviews)); "No training" ((in 21 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,986 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,986 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Oct 16, 2025

10/10

Sales coordinator

Recommend

CEO approval

Business Outlook

Pros

Room for growth and development

Cons

no bonus structure since hourly

5.0

Oct 16, 2025

Loved it

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

My manager Teri was an angel

Cons

No cons; Everything was perfect

5.0

Oct 15, 2025

Comprehensive Details

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Free Breakfast Chain discounts (after 90 days) Tips

Cons

Subcontractor - must do you own taxes and none are withheld from your pay. No set end time - You are assigned a portion of the rooms based on how many need down divided by staff for the day. Pay by room - You are paid by a set price per room not hour. Estimated at about 20 minutes a room.

Viewing 232 - 234 of 1,986 Reviews

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