Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 104 reviews)); "Great people and product that is conducive to Hilton standards." ((in 96 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 70 reviews)); "Most of the coworkers are friendly and acknowledge each other." ((in 51 reviews)); "Flexible scheduling is available" ((in 24 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 177 reviews)); "Pay is low and no direction" ((in 119 reviews)); "Long hours and sometimes stressful" ((in 52 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 32 reviews)); "Poor upper management." ((in 20 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,987 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Sep 29, 2025

.

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

- can’t think of any

Cons

- no flexibility for working hours - no benefits - no internal organisation - selective rules for staff and guests enforced by management

1.0

Sep 29, 2025

Does not value employees

Team lead

Recommend

CEO approval

Business Outlook

Pros

Right in the vicinity of numerous stores and eating establishments

Cons

They do not pay you what you are worth, not even for the job you do

4.0

Sep 28, 2025

All good

Accountant

Recommend

CEO approval

Business Outlook

Pros

Good salary Great environment Recommend

Cons

No cons, everything was fine

Viewing 241 - 243 of 1,987 Reviews

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.

Does not value employees

All good

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