Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (39) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 103 reviews)); "Great people and product that is conducive to Hilton standards." ((in 97 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 64 reviews)); "Great coworkers to work with" ((in 49 reviews)); "Flexible scheduling is available" ((in 22 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 178 reviews)); "Low pay and old equipment" ((in 120 reviews)); "Long hours and sometimes stressful" ((in 49 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 34 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 20 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,986 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

1.0

May 5, 2024

Work

Front desk supervisor

Recommend

CEO approval

Business Outlook

Pros

Satisfaction from helping guests is nice

Cons

There is no work life balance when you advance unless your an AGM or GM.

3.0

May 5, 2024

I loved my job at the Hilton

Front desk agent/night auditor

Recommend

CEO approval

Business Outlook

Pros

I love my job I loved working with all the costumers

Cons

It needed to have new management They need to train there employees better

1.0

May 3, 2024

Bad

Associate

Recommend

CEO approval

Business Outlook

Pros

Team member appreciation week that happens in June.

Cons

There was a girl who worked at the front desk and she had such a bad personality. She would also tell me incorrect information on purpose ( she thought it was funny to mess with me? This girl and her friends would always blame me for things, but the main girl was very hostile and she got IN my face one time. These girls would be like 1-2 hours late for their shifts sometimes... ..and then they had the AUDACITY to be angry at me ( cause I told the manager ) LOL I don’t believe any disciplinary action ever took place for “ no calling no showing “ or for creating a hostile work environment. It’s a unfortunate that a company like Hilton would have this kind of behavior at their property.

Viewing 277 - 279 of 1,986 Reviews

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