Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"Really good benefit and discounts" ((in 108 reviews)); "Great people and product that is conducive to Hilton standards." ((in 93 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 69 reviews)); "Great coworkers to work with" ((in 56 reviews)); "Flexible scheduling is available" ((in 20 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 182 reviews)); "Low pay and old equipment" ((in 123 reviews)); "Long hours and sometimes stressful" ((in 52 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 34 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 19 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,987 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,987 reviews)

Ratings by demographic groups

Race / Ethnicity

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Disability

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Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Jun 4, 2025

Find another Hilton property to work for

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Hilton team member benefits are good.

Cons

No lunch breaks or bathroom breaks. Having negative experience with the homeless population in downtown phoenix. High turn over rate for new employees.

4.0

Jun 4, 2025

Helpful staff

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Everyone was so helpful for the short amount of time that I was employed there

Cons

Was thrown into night audit whilst still learning front desk because they needed the assistance

1.0

May 29, 2025

Ok pay

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

Pretty good benefits. And bonus

Cons

Fast pace, needs more employees

Viewing 277 - 279 of 1,987 Reviews

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