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      Hilton Garden Inn

      Part of Hilton

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      Hilton Garden Inn reviews

      3.6

      67% would recommend to a friend

      (1,986 total reviews)

      Christopher Nassetta

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Mar 30, 2024

      best training process ive ever had the pleasure of doing.

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      the detailed online courses are thorough and the assessments after each course help make the lessons more applicable in real life. i also have to give total props to the front desk representative at champaign il, Hilton garden inn. she not only handled the ENTIRE training process with extreme patience and answered every question (no matter how many times i asked the same question over and over again!) and to top it all off the down to earth mentoring style, paired with her patience when training someone with absolutely no hotel experience, i was able to complete my whole entire online training courses, and now feel completely comfortable running front desk, and im only on employment day 5!!! so the front desk rep in champaign you are the BOMB DOT COM! and its becaus of you that i am exited for this job

      Cons

      the onboarding training looks like it was made in 2001, and with ever lesson and prompt looking the same on ever lesson its extremely easy to have two lessons blend together especially when there is 38 hours of onboarding for just lesson one.

      2.0
      Mar 29, 2024

      Bartender

      Bartender
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get off by 11 p.m. Travel benefits.

      Cons

      They don’t care about their employees. Overworked and not appreciated. The place is not kept up well. Upper management doesn’t care about keeping the bar stocked so people are always complaining when things run out. The most unorganized bar set up I have ever worked at. Expect to be in your own, there is nobody to help when needed. You will run food and bartend, as well as everything else. They don’t hire extra help. Cheapest establishment for all the revenue they bring in.

      Viewing 292 - 294 of 1,986 Reviews
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      ReviewsHilton Garden Inn reviews

      Glassdoor has 2,144 Hilton Garden Inn reviews submitted anonymously by Hilton Garden Inn employees. Read employee reviews and ratings on Glassdoor to decide if Hilton Garden Inn is right for you.