Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"Really good benefit and discounts" ((in 108 reviews)); "Great people and product that is conducive to Hilton standards." ((in 93 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 69 reviews)); "Great coworkers to work with" ((in 56 reviews)); "Flexible scheduling is available" ((in 20 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 182 reviews)); "Low pay and old equipment" ((in 123 reviews)); "Long hours and sometimes stressful" ((in 52 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 34 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 19 reviews))

What are the top reviewed Hilton Garden Inn locations?

Puebla , Cholula , Cancún , Mérida , San Andrés Cholula , Aguascalientes , Ciudad de México

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,987 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Apr 21, 2025

Front Desk Team

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Great benefits, training, and excellent staff

Cons

Predatory and discriminatory management practices, liars

5.0

Apr 20, 2025

Job review

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Well organized policies Fair treatment of guests Respectable workplace

Cons

Cog in wheel Limited Flexibility

5.0

Apr 14, 2025

Great place to work

Bartender

Recommend

CEO approval

Business Outlook

Pros

Good management Coworkers are helpful Great guest experience

Cons

No complains about this company so far

Viewing 292 - 294 of 1,987 Reviews

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Front Desk Team

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Great place to work

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