Hilton reviews

4.0

84% would recommend to a friend

(7,553 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Feb 22, 2011
Recommend
CEO approval
Business Outlook

Pros

You receive great employee discounts on hotels across the world. Good experience if your looking to progress in the hotel industry.

Cons

Your micromanaged have limited growth opportunities as favourites only get promoted. The job isn't unionized so managers walk all over you and cut hours when there over budget.

2.0
Feb 16, 2011
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty good, headquarters in VA are beautiful, real effort to have employee events at least once a month, good benefits and overtime paid.

Cons

Where do start...In general the management is good, however they were chosen for their strategic capabilities and I don't think there was any thought to making a culture fit. It is very much a man's world, diversity policies are so-called supported in paper, but not practiced in reality. If you are mistreated by a manager, you cannot go to Human Resources because they are on the manager's side. You cannot go to your manager's manager because they are friends, don't want to lose their job and if you work for a senior executive, there IS no other manager :) So you must remain silent and just leave. If you want to keep your job, come in, stay quiet, do your job and leave every day. Don't expect anyone in management to care about you, your career or growth. They let go recently of a lot of their long term employees.

Viewing 298 - 300 of 7,553 Reviews

Glassdoor has 13,620 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.