Hilton reviews

4.0

84% would recommend to a friend

(7,554 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady work, constantly hiring, occasional tips

Cons

Frequent overtime, little room for growth, poor pay, expected to finish a set number of rooms in a short amount of time

3.0
Feb 11, 2026

Its ok

Recommend
CEO approval
Business Outlook

Pros

Schedule was great, work environment could be a lot better but it depends. I learned a lot of good skills as well as things to look out for as this was my first job.

Cons

There was a lot of favoritism instead of teamwork for morning and night shifts as well as for the departments in general. Some are underappreciated and others are overpraised. Everyone seems to be "ok" with doing the bare minimum so there is little space for genuine hospitality. Poor work conditions due to worn equipment which they refused to fix for some reason and it violated health regulations.

Viewing 316 - 318 of 7,554 Reviews

Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.