Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 459 reviews)); "Awesome culture and great people to work with" ((in 337 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Great work life balance and ability to create own projects" ((in 201 reviews)); "The team member travel program is great." ((in 191 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 551 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 547 reviews)); "Long hours and weekends but that comes with hotels" ((in 426 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 369 reviews)); "Managers were bad at communicating with each other and satff." ((in 157 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,554 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,554 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews

2.0

Jul 31, 2025

Hilton Americas

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

the lunch in the cafeteria is only a $1 we are in downtown so having free parking is a plus

Cons

Low pay Hierarchy No room for growth unless you are willing to wait 3-5 years the "leaders" don't care about anybody other than themselves they portray a "best place to work for" but its all a lie no recognition other than a $20 gift card and a lunch once a year

4.0

Jul 31, 2025

Great company to work for

Manager in finance automation

Recommend

CEO approval

Business Outlook

Pros

"Everyone at the company is incredibly friendly and kind, creating a warm and welcoming atmosphere from day one. It's a truly family-oriented organization where people genuinely care about each other, both personally and professionally. In addition to fostering a supportive environment, the company is deeply invested in your growth and development. They offer a range of opportunities and resources to help you advance in your career, whether through mentorship, training programs, or encouraging you to take on new challenges.

Cons

There are still some hierarchical structures in place, which can sometimes make decision-making feel a bit top-down. Additionally, during times of global uncertainty or economic instability, the company tends to become more competitive and performance-driven. In these periods, expectations can increase significantly, and employees may feel added pressure to deliver more with fewer resources. While this approach can push teams to excel, it may also impact work-life balance and overall morale if not carefully managed.

3.0

Jul 30, 2025

x

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Working in a very international team.

Cons

Caothic working hours, night shift (benefit but not too much)

Viewing 400 - 402 of 7,554 Reviews

Jobs at Hilton

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Hilton

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Hilton Americas

Great company to work for

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