Hilton reviews

4.0

84% would recommend to a friend

(7,555 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,555 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

They have a cantine. Centrally located

Cons

Everyone there dislikes their job - a huge sign. Managers don't listen to staff and are disliked as they are disrespectful. Worst communication I've ever seen. I was lied to in the job interview, about the pay and what my duties would involve. Staff forbidden from having any non-alcoholic drinks from the bar or eating left over food from the kitchen. In terms of diversity, magagement is either Spanish speaking or Indian and they prefer to speak in their own languages between them

4.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great experience to develop your customer service skills.

Cons

Very demanding schedule and not always the best salary.

4.0
Jul 17, 2025

doorman @ Hilton

Recommend
CEO approval
Business Outlook

Pros

good benefits and hours for me

Cons

working holidays was a bummer

Viewing 424 - 426 of 7,555 Reviews

Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.