Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 462 reviews)); "culture is great and they do invest in all their employees" ((in 345 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 270 reviews)); "Great work life balance and ability to create own projects" ((in 195 reviews)); "Great team member travel program." ((in 184 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 569 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 537 reviews)); "Long hours and underinvestment in some properties" ((in 417 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 372 reviews)); "Managers were bad at communicating with each other and satff." ((in 164 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,560 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,560 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,560 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews

5.0

May 17, 2020

great job

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

working is good for money

Cons

working is tiring not funny

5.0

Mar 12, 2020

Hilton is a Family

Content management

Recommend

CEO approval

Business Outlook

Pros

It's a family of incredibly talented professionals that enjoy and respect each other and their ideas. The collaborative spirit is a joy to experience daily and provides a learning and sharing environment. With everybody's primary focus being to provide every guest/customer (inside and out) an excellent user and guest experience, while ensuring each individual is able to constantly develop in their area of expertise by growing their scope of knowledge and adding specialties while being the leader in the industry.

Cons

Sometimes it takes longer to projects completed and implemented due to the size of the organization. However, this is always a focus and improving consistently.

Hilton Response

6y

Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

4.0

Feb 27, 2020

Nice tips, management isn’t the best

Server/bartender

Recommend

CEO approval

Business Outlook

Pros

Lots of customers, consistent tips decent hours

Cons

Restaurant management is good but they often seem to get their hands tied by upper management when it comes to scheduling and getting additional help in the restaurant.

Hilton Response

6y

Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do.

Viewing 448 - 450 of 7,560 Reviews

Jobs at Hilton

Gerente de Recursos Humanos - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

View job

Gerente de Alimentos y Bebidas - Publicación vencida

Barman - Publicación vencida

Guadalajara

View job

Recepcionista - Publicación vencida

Hilton

Hilton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

great job

Hilton is a Family

Nice tips, management isn’t the best

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