Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 448 reviews)); "culture is great and they do invest in all their employees" ((in 344 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 263 reviews)); "Great work life balance and ability to create own projects" ((in 192 reviews)); "The team member travel program is great." ((in 190 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 536 reviews)); "Long hours and weekends but that comes with hotels" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 360 reviews)); "Managers were bad at communicating with each other and satff." ((in 168 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,561 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Feb 11, 2020

If you can do alot of Politics you will be fine, if not you will have a hard time

Revenue specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits, working from home 2 Days a week, activities for employees

Cons

If you not "Barbie/Pretty boy" like and you are not in all Happy hours you already flagged. Being fake is the key. Leaning on the 100 best companies of the year, however if you look behind the door it looks a lot different. It seems like you work hard you get punished. And if your honeymoon time is over you will realize only sudden people getting promoted.

Hilton Response

6y

Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors.

1.0

Feb 6, 2020

Horrible working environment

Banquet server

Recommend

CEO approval

Business Outlook

Pros

Being able to work many hours.

Cons

horrible seniors to work with. They yell at you and bully you on the first day

3.0

Nov 22, 2019

Great benefits, not so great management culture

Non-voice guest services

Recommend

CEO approval

Business Outlook

Pros

The benefits are fantastic, although my medical insurance costs keep increasing. They are generous with the PTO and sick time, and they were very considerate during Harvey (I work from home). They also have great discounts for hotel rates if you want to stay in the hotels.

Cons

Middle management is monolithic and won't budge when it comes to anything outside what you do. Want to improve a process? Report a coworker failing to do what they're supposed to do? Too bad. You'll just have to bite the bullet and keep working. It is a stressful job if you crave order, efficiency, and accountability, but if you're just out to get a paycheck, it would probably work for you. As mentioned previously, my insurance keeps increasing every year, which is difficult to accept when senior management repeatedly emails everyone about how much money the company made. Lateral promotions are also quite rare.

Hilton Response

6y

Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

Viewing 454 - 456 of 7,561 Reviews

Jobs at Hilton

Gerente de Recursos Humanos - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

View job

Gerente de Alimentos y Bebidas - Publicación vencida

Barman - Publicación vencida

Guadalajara

View job

Recepcionista - Publicación vencida

Hilton

Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

If you can do alot of Politics you will be fine, if not you will have a hard time

Horrible working environment

Great benefits, not so great management culture

Jobs at Hilton

Hilton reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Hilton

Hilton reviews FAQs