Hilton reviews

4.0

84% would recommend to a friend

(7,557 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,557 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Jun 24, 2025

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

Great benefits, company culture and training opportunities

Cons

Not many growth opportunities, but a number of options to move laterally

4.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy, stable call center job

Cons

Difficult to move up without extensive networking

1.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good stepping stone to start your career Good benefits esp staff rates at Hilton hotels

Cons

The environment is toxic. No windows basement office with suffocated smell trapped. Desks are not cleaned with dusted equipment. Same for new starters. Management never listen to your feedback. Overload you with low pay. Most of them know nothing about IT which makes things so inefficient. They don’t allow you to transfer to the other property since they want to trap the experienced people to accommodate the high turnover rate. Don’t join the cluster! It is toxic!

Viewing 457 - 459 of 7,557 Reviews

Glassdoor has 13,625 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.