Hilton reviews

4.0

84% would recommend to a friend

(7,558 total reviews)
avatar

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Alright could be a bit better

Cons

Pay is not equal to work

1.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

None, there are discount perks for hotels but they are hard to come by and plan for

Cons

Micromanagement Gaslighting Lies Overworked Unrealistic expectations At Hilton you are expected to be a pawn in someone else's scheme. An original thought will lead you down a bad path. You are expected to detail every task you complete in order to send management a summary of what you do weekly. You are a ticket taker, solely there for someone else's gain. If you try to offer a perspective, alternative solution or a realistic timeline, you will be publicly ridiculed, shamed and punished. To the point that after ~50% of meetings, you will leave sobbing. You are in constant unproductive meetings (9-14/day). When suggesting to reduce or consolidate the number of meetings per topic, someone will talk to leadership about your inability to fit in with the Hilton culture and blame you for the departments failure. Employees are silenced and in constant fear of being patronized publicly. Stay away.

5.0
Jun 1, 2025

Amazing

Recommend
CEO approval
Business Outlook

Pros

Great company, amazing benefits, warm atmosphere

Cons

None come to mind really

Viewing 493 - 495 of 7,558 Reviews

Glassdoor has 13,626 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.