Hilton reviews

I was fired for an unjust reason. Several other staff members were jealous of my age and position. Many of the employees who were similar aged worked in a department that made a significant less amount than me. Upon realizing this, they began doing mischievous things to frame me. I was eventually terminated for “causing a pattern of activity that lead to the environment of the hotel to be negative.”

I'm not a fan of standing on my feet all day I'm also not a fan of working on the holidays and my first year at the property I worked at, I was scheduled for EVERY holiday. Management does NOT listen to their employees and can actually be a bit unreasonable. Management also took way too long to replace the shock resistant floor mats at the front desk. I asked them for OVER a year and come to find out they were waiting until the renovations on the front desk area was done!!! Housekeeping is HORRIBLE! Many times on a Saturday or Sunday they wouldn't have enough rooms cleaned so many of the guests could not check in at check in time; MANY times we received calls from guests that their room was not cleaned (and it actually wasn't!); they wouldn't stock the rooms correctly; and there were a couple of times when I, a front desk agent, had to go make beds because housekeeping didn't do it or used dirty/soiled linen to make the beds. Maintenance was also horrible! The HVAC was a two pipe system, which meant that the guests could not control the temp in their room so we would often get calls about it being too hot or too cold. Once the renovations were done the HVAC was STILL an issue because someone thought it would be a good idea to have the guests wait 30 minutes in their room before the air/heat would kick on and if they left the room prior to the 30 minute mark the air/heat would not kick on!!! VERY often we would get calls from guests that their tv was not working.