Hilton reviews

4.0

84% would recommend to a friend

(7,564 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
5.0
Apr 18, 2025

Best Company

Recommend
CEO approval
Business Outlook

Pros

Has the best Culture and leadership

Cons

None I can think of

3.0
Apr 17, 2025

Hotel Job

Recommend
CEO approval
Business Outlook

Pros

Opportunities of a work place

Cons

Too many promises from management

4.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Pros: consistently improving Benefits, great Health Insurance Options for individuals to choose according to their own needs, good PTO (not great but not terrible, you accrue more PTO the longer you are with the company), 401k with 5% match, Team Member and Friend & family Rates for Hilton Properties Overall, Hilton is one of the best companies I have worked for during my sales career, with the right leaders in place you will be getting excellent training, support for your professional development plus you get to travel the nation to represent your properties while meeting many wonderful people.

Cons

Lingering Post Pandemic Challenges / Excuses to keep payment low and bonus structure changing resulting in frustration, demotivation especially with the added workload through many properties that have been complexed, and you get to sell for two or more hotels with same or even less compensation than you received handling one hotel. decreasing bonus payout due to unattainable goals - owners have become greedy and working many sales teams to the bones

Viewing 574 - 576 of 7,564 Reviews

Glassdoor has 13,633 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.