Hilton reviews

4.0

84% would recommend to a friend

(7,565 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Apr 4, 2025

Inconsistent business

Recommend
CEO approval
Business Outlook

Pros

Unionized, free food every day, ability to transfer locations or departments, tuition reimbursement, hotel discounts

Cons

Lack of consistent business, overscheduling, management will talk poorly behind your back, favoritism, sometimes you will leave with less than $20 in tips, very long hours, long walk to job location

3.0
Apr 4, 2025

Tough

Recommend
CEO approval
Business Outlook

Pros

Staff were good, Free staff breakfast and lunch included

Cons

Salary was not great, standing all day. Management would not support staff with difficult customers

4.0
Apr 3, 2025

Front Desk

Recommend
CEO approval
Business Outlook

Pros

Customer service and interaction with others

Cons

You have to sit down 90% of the time

Viewing 598 - 600 of 7,565 Reviews

Glassdoor has 13,634 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.