Hilton reviews

4.0

84% would recommend to a friend

(7,565 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Mar 28, 2025

Pretty good

Recommend
CEO approval
Business Outlook

Pros

One good manager but she makes it all worth it. Tips are decent Not enough workers

Cons

Upper management No growth Just a number

5.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

As a front desk clerk we receive compensation on upsells. In addition to a base pay we can be paid more.

Cons

We can't leave the premises for lunch breaks.

4.0
Mar 28, 2025

Culture

Recommend
CEO approval
Business Outlook

Pros

Life/Balance is a priority. Ensuring proper tools & resources and most importantly training are in place.

Cons

Challenging to navigate org, at times. Too many layers.

Viewing 613 - 615 of 7,565 Reviews

Glassdoor has 13,635 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.