Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (179) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 464 reviews)); "culture is great and they do invest in all their employees" ((in 345 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 267 reviews)); "Great team member travel program" ((in 197 reviews)); "Work Life Balance is great" ((in 192 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 554 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 165 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

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Hilton

Hilton reviews

4.0

84% would recommend to a friend

(7,566 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,566 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Mar 25, 2025

Great company

Sr. manager, analytics

Recommend

CEO approval

Business Outlook

Pros

People are very smart. Management cares about every employee.

Cons

Typical big company. All the tech update takes a long time to execute

4.0

Mar 25, 2025

Great place to work

Guest relations agent

Recommend

CEO approval

Business Outlook

Pros

Employees, accomodation, 02 days off

Cons

Food, management, minimum of 12 hours shift daily

5.0

Mar 25, 2025

Noisy and Uncomfortable Environment:

Assistant hotel manager

Recommend

CEO approval

Business Outlook

Pros

The hotel is conveniently located near several key attractions and business centers. It's easy to get around and explore the city from here, which is one of the few positives I can highlight. The room was relatively clean upon check-in, with the basics like fresh sheets and towels provided. The housekeeping staff seemed to do their best despite other issues.

Cons

The hotel lacked soundproofing, and the noise from other guests, as well as the surrounding area, made the stay less than pleasant. It's not a place for relaxation, especially if you value your peace and quiet.

Viewing 625 - 627 of 7,566 Reviews

Jobs at Hilton

Recepcionista - Publicación vencida

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Supervisor de Seguridad - Publicación vencida

Gerente de Alimentos y Bebidas - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

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