Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (179) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 464 reviews)); "culture is great and they do invest in all their employees" ((in 345 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 267 reviews)); "Great team member travel program" ((in 197 reviews)); "Work Life Balance is great" ((in 192 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 554 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 165 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,566 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by demographic groups

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Hilton has an employee rating of 4.0 out of 5 stars, based on 7,566 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews

5.0

Mar 8, 2015

Hilton Worldwide in Addison Tx is a an office that has great Benefits, Salary, and Culture.

Revenue specialist

Recommend

CEO approval

Business Outlook

Pros

One of the greatest aspects for working at Hilton Worldwide in Addison is the Office Environment and the unlimited resources that are within reach. Titles are not important and everyone chips in to make the success of the company a better performer. Training Content is wonderful. Benefits and Salary are some of the most competitive in the industry.

Cons

Due to the rapid growth and recently becoming a publicly traded company there have been some increasing red-tape.

1.0

Mar 6, 2015

The worst company I've ever worked for!

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Eat for free and the medical benefits. That's the only pros I can think of, everything else is a con.

Cons

They don't care about you, no recognition for hard work, the upselling program is a scam!!! They write you up for every single thing, and are so quick to tell you that they will fire you!

1.0

Mar 5, 2015

Nightmare on Hilton Street

Manager - web development team

Recommend

CEO approval

Business Outlook

Pros

You get a lot of PTO

Cons

Can we say BULLY Tactics. Lets start with Director and VP level leadership. The director and VP level management is immature and unprofessional. Working for Hilton I felt like I was in high school again. If you are not apart of the clique you are out. The leadership provides little vision and no support. They create a culture of discord and disrespect. I have never seen a group like this. Everyone there treated me like crap and I never truly got an opportunity to thrive. Also, they work in silos and never come together as a team. There is a lot of finger pointing and throwing each other under the bus. Now the work, I have not seen a single project go out effectively, this is due to not working together. I forgot to mention they lead by fear and not respect.. It was a Nightmare. I will never work for Hilton again.. Also not open to new people coming in.. If you have not been with the group for 10 to 15 years, start kissing up.. only way to survive

Viewing 6964 - 6966 of 7,566 Reviews

Jobs at Hilton

Recepcionista - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Supervisor de Seguridad - Publicación vencida

Gerente de Alimentos y Bebidas - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

View job

Hilton

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Hilton Worldwide in Addison Tx is a an office that has great Benefits, Salary, and Culture.

The worst company I've ever worked for!

Nightmare on Hilton Street

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