Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 471 reviews)); "culture is great and they do invest in all their employees" ((in 337 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 262 reviews)); "Great team member travel program" ((in 186 reviews)); "Great hotel and travel benefits" ((in 177 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 555 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 549 reviews)); "Long hours and underinvestment in some properties" ((in 425 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 374 reviews)); "Managers were bad at communicating with each other and satff." ((in 165 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,565 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews

5.0

Feb 17, 2015

Great company.

Work at home sales specialist

Recommend

CEO approval

Business Outlook

Pros

I recently stayed at the Hilton near Washington, DC, for a seminar. It was a great experience! Everyone was so happy, and helpful. I would love to work for this great company.

Cons

I cannot think of any cons.

3.0

Feb 17, 2015

Draining

Night auditor

Recommend

CEO approval

Business Outlook

Pros

I liked my co workers. The pay and benefits are great. There was a union in my hotel so we had meals given to us for each shift at no charge. I watched a few colleges promote to other positions and departments.

Cons

No home/work balance. Absolutely no aaccomodations for students or people with any other responsibilities. They have no sympathy or understanding for who you are when you are or what you have going on when you're not on the clock. You're just a warm body to them. Rude management. Outdated and crashing systems. Unrealistic upsell expectations.

4.0

Feb 16, 2015

HRCC is a good company to work for

Redemption agent

Recommend

CEO approval

Business Outlook

Pros

With BAS (build a schedule) it is very flexible, The people who work for HRCC are awesome!

Cons

I wish we got paid more and that they cared more about us taking care of the customers (which will in-turn come back to Hilton hotels to make us all more money in the long run.. However, they are pushing more and more about up-selling, cross selling, spend more, spend more, spend more!.. I understand we need to get them to spend however, if we push people to much they are going to run from Hilton then where are we going to be!

Viewing 6973 - 6975 of 7,565 Reviews

Jobs at Hilton

Recepcionista - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Supervisor de Seguridad - Publicación vencida

Gerente de Alimentos y Bebidas - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

View job

Hilton

Hilton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company.

Draining

HRCC is a good company to work for

Jobs at Hilton

Hilton reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Hilton

Hilton reviews FAQs