Hilton reviews

4.0

84% would recommend to a friend

(7,561 total reviews)
avatar

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Nov 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The pros of the job are the guests I typically get to interact with and my amazing front desk coworkers.

Cons

Consecutive shifts with little to no sleep between them with no break. No front desk manager any more (she was run off due to excessive loads of work constantly being added) to go to bat for us when things get rough.

4.0
Oct 31, 2014

Fun, Dynamic, Fast Paced HQ

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Global company, the focus on hospitality extends to employees with a fun dynamic culture. Nice office and amenities. Great time off benefits. As the economy recovers, this is a good time to be in the industry. The CEO is warm, approachable, and trustworthy.

Cons

High stress despite a slow pace to actually get things done. Too many cooks in the kitchen for many initiatives, endless pointless meetings.

1.0
Oct 30, 2014

Admin Assistant

Recommend
CEO approval
Business Outlook

Pros

Onsite cafeteria. Discount on hotel rooms.

Cons

Horrible managers!! They were extremely lazy and so rude to other employees. The dress code very strict and old fashioned. Your hair has to be one natural color so you cant have dark/light highlights.

Viewing 7054 - 7056 of 7,561 Reviews

Glassdoor has 13,630 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.