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      Hilton

      Engaged Employer

      Hilton reviews

      4.0

      84% would recommend to a friend

      (7,558 total reviews)
      avatar

      Christopher Nassetta

      97% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 4.0 out of 5 stars, based on 7,558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      8K reviews
      4.0
      Sep 26, 2014

      Great enviroment to work in

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hilton has a very well structure employee care system and the staff is generally trained to be supportive and friendly. You get great travel discounts in hotels worldwide. The standards are high everywhere you go.

      Cons

      In the hotels managed by Hilton but not owned, there can be situations where the owner take over the management and the quality of the whole work experience fall. Enviroment not really ideal to stimulate the employees.

      5.0
      Sep 23, 2014

      Being employed by Hilton Worldwide was very reward and fulfilling. In my opinion it's the best hotel in the Industry.

      Front desk or night auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team Member involvement. Room for advancement. Great insurance and travel benefits. Ability to have autonomy in the workplace. Team member empowerment on guest issues. The travel perks are amazing with employee rooms as little as $29.

      Cons

      Depends on the hotel's management. If the place is organized, then it's amazing. If the GM and leaders in the hotel aren't organized, if they disagree, etc., then your experience will not be as great. Goes the same for any company. In leadership roles, you are expected to work much longer hours and will wear all hats in the hotel, qualified or not.

      Viewing 7087 - 7089 of 7,558 Reviews
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      ReviewsHilton reviews

      Glassdoor has 13,626 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.