Hilton reviews

4.0

84% would recommend to a friend

(7,555 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,555 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Jul 17, 2014

Enjoy my Job

Recommend
CEO approval
Business Outlook

Pros

Know more Hotel Construction job

Cons

Quality And time is Main concern

3.0
Jul 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits and paid time off, upper management appears to care about how the employees. The company is always striving for higher customer satisfaction. The company continues to grow, especially internationally. It is very normal for the company to have "random pizza day" or some other type of specialized snacks (smoothies, ice cream, or craft popsicles). The company wants you to continually improve yourself with Personal Development Plans, but it is difficult to get time to pursue those plans.

Cons

Lower level management doesn't appear to care if everyone is putting for the most effort, allowing many to do the minimum to get by. Too many people have been in the same entry level positions (10-20 yrs) and still burden other departments with inquiries they should know. Can be tough to move around in the company. Only a few departments are allowed to work from home full time or on a once a week basis. It takes FOREVER to get any type of system updates, sometimes 3-5 years and vital systems/programs seem to crash regularly and IT or the systems engineers don't know why. Compensation is rather low when we can see the impact we have on revenue.

2.0
Jul 14, 2014

Sous chef

Recommend
CEO approval
Business Outlook

Pros

Lots of hours free food pleanty of breaks and great benefits

Cons

No work life balance...have to work six days several differant weeks..management plays favorites...management spends a lot of time in their offices...management is clueless to what it takes to get the job done...NO help when busy, you have to work thebuffets dini g room and room service its a 300 room hotel which means you get blasted when busy

Viewing 7129 - 7131 of 7,555 Reviews

Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.