Hilton reviews

4.0

84% would recommend to a friend

(7,563 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Jul 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Not enough to mention, Close to home

Cons

New management changed everything from longer work hours to eliminating paid holidays and paid time off without increasing pay.

3.0
Jul 5, 2015

Hit & Miss!

Recommend
CEO approval
Business Outlook

Pros

When Media at The Anatole is busy, it is really good. There is a lot of money to be made when the hotel is busy. There are also nice perks with your mobile carrier and nice room discounts.

Cons

Media at The Anatole doesn't get much outside business. When the hotel is below 30% there is no money to be made at Media. Half the managers are new, and the other half have been there a few years or so. For whatever reason they hate to make cuts. There is tooooo much down time for the servers there. The majority of the servers are well over 45 so they don't trust any of the servers to big sections.

1.0
Jul 2, 2015
Recommend
CEO approval
Business Outlook

Pros

You meet great customers and great people.

Cons

I don't know where to start from... -The staff food is absolutely awful and it's usually just chips! -The management cares only about profits and that is it... No staff recognition or anything like that... You can be better than anyone you will still get nothing extra and sometimes get pushed because you are the one that can work a lot. -For a supervising position you get 5% more than a casual worker (minimum wage) -None of the higher managers care about what customers think and feel, all they care is about the numbers and that is it. -No one in the entire hotel know anything about the Hilton standards or anything like that because 60% of the people in there are totally incompetent. -I don't know how come Hilton Worldwide lets this hotel be operational... (there are so many complaints that come from the customers and no one cares) -It would be better for someone to work in a corner restaurant than this hotel.

Viewing 7147 - 7149 of 7,563 Reviews

Glassdoor has 13,632 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.