Hilton reviews

4.0

84% would recommend to a friend

(7,555 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,555 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Dec 11, 2014

Hospitality!

Recommend
CEO approval
Business Outlook

Pros

Meeting a great amount of diverse people all around the world, building a social network. Hilton had great benefits and easy access to better advancement (Of course meaning you might have to jump around from hotel to hotels).

Cons

The hotel is open 365 days and with no holiday pay. Job doesn't pay that well for all the responsibilities.

2.0
Dec 9, 2014

Banquet Server

Recommend
CEO approval
Business Outlook

Pros

Brand new hotel with great potential and huge meeting spaces that can accommodate a lot of people for parties, weddings and businesses.

Cons

Low pay and not the greatest management.

1.0
Dec 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Various schedules available, Good values, recognized brands and company with a global footprint. Great products, travel benefits and good training. Located conveniently in Carrollton Texas.....close to Addison, Dallas, Farmers Branch and other suburbs.

Cons

Good values on paper only - Terrible culture (Good old boys club) It's really who you know and kiss up to that matters - not how good you are. Contact center is rife with politics, corruption and manipulation of metrics by various means such as outages, call gating, guest survey score and quality assurance data manipulation etc.

Viewing 7252 - 7254 of 7,555 Reviews

Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.